149 of 149 works shown

Presented with AWS ISV Partner PreVeil on providing a secure research compute environment on AWS for a university.
aws security compliance cmmc public-sector webinar authored
Presented to a public sector audience on the history and trends of Contact Center as a Service with Amazon Connect.
cloudhesive amazon-connect contact-center public-sector events authored
Co-presented with AWS at an in-person event on Generative AI and Amazon Connect.
cloudhesive amazon-connect generative-ai contact-center events authored
Presented on the application of Generative AI in the Contact Center space using AWS services.
cloudhesive amazon-connect generative-ai contact-center events authored
Coordinated, hosted and presented at community event in South Florida focused on AWS Analytics Services.
cloudhesive aws analytics events south-florida authored
Presented on AWS in the Contact Center with a co-presenter from AWS, covering Amazon Connect and AI/ML/GenAI services.
aws amazon-connect contact-center ai webinar authored
Participated in fireside chat with AWS and customer, plus presented on SaaS compliance and cost optimization.
aws saas compliance cost-optimization events authored
Presented on modernization and security with AWS as part of the AWS Spotlight Series webinar.
aws security cloud-migration webinar authored
Presented at AWS Summit Atlanta 2022.
aws events conference authored
Contributor to CIS Benchmark for AWS End User Compute Services.
security compliance cis aws end-user-computing authored
Patrick Hannah presents ConnectPathCX enhancements for Amazon Connect at ITExpo 2025.
cloudhesive connectpath amazon-connect contact-center conference events authored
Announcement of an AWS User Group meetup hosted by CloudHesive, featuring Patrick Hannah presenting on Amazon EC2.
cloudhesive aws community events south-florida authored
Presented on Cloud, Security and AI/ML at CMMC Day industry conference in Washington, DC.
security compliance cmmc ai events authored
Overview of Amazon Connect and the ConnectPath platform built on AWS Serverless Services.
cloudhesive connectpath amazon-connect serverless authored
Launched customer on Amazon Connect and ConnectPath SaaS platform.
case-study amazon-connect contact-center public-sector education cloudhesive authored
Presented at AWS End User Computing Workshop in Atlanta.
cloudhesive aws end-user-computing events authored
Corrected issues in the CloudFormation QuickStart for Amazon Connect and MS Dynamics integration.
aws open-source amazon-connect cloudformation github authored
Contributed documentation updates to PSTN dial-in for Amazon Chime SDK with SIP Media Application.
aws open-source amazon-chime github authored
Pull request fixing issues in the Voicemail for Amazon Connect open source project.
aws open-source amazon-connect github authored
Pull request correcting content in open source cloud security knowledge base.
open-source security github authored
Co-authored AWS whitepaper on migrating Magento/Adobe Commerce to AWS.
aws whitepaper ecommerce migration authored
AWS User Group meetup covering microservice deployment on ECS, presented by Patrick Hannah.
cloudhesive aws microservices ecs events south-florida devops authored
Presented at AWS User Groups of Florida Meetup in Fort Lauderdale on modernizing AWS-based SaaS platforms.
cloudhesive aws saas modernization events south-florida authored
Presented at AWS New York Official Meetup on modernizing AWS-based SaaS platforms.
cloudhesive aws saas modernization events authored
Panelist at MSP Day 2025 Partner Panel discussing managed services on AWS.
aws managed-services msp events video authored
Speaker profile for Patrick Hannah at CMMC Day in Washington, DC, covering cloud compliance and managed services.
conference events security compliance cmmc speaking authored
Hosted, prepared and presented a recap of AWS Re:Invent 2021 at AWS User Group Virtual Meetup.
aws-reinvent events community authored
Participated in the Reclaim Your Cloud Virtual Event Service Provider Day with CloudCheckr.
aws cloud-migration managed-services msp webinar authored
Practical tips and advice for getting the most out of attending AWS re:Invent, authored by Patrick Hannah.
cloudhesive aws-reinvent conference events authored
Presented on security, operations and observability on AWS with a co-presenter from Datadog.
cloudhesive aws security monitoring datadog webinar authored
Presented at AWS User Group on serverless and generative AI services on AWS.
aws serverless generative-ai events south-florida authored
Created and presented on serverless at SoFlo DevCon.
aws serverless lambda events south-florida authored
Overview of CMMC, its impact, and how AWS services help address compliance controls.
security compliance cmmc monitoring events authored
Technical reviewer for 'Mastering AWS Security' by a fellow AWS Community Builder.
aws security book review authored
Recorded a 'This Is My Architecture' segment at AWS Re:Invent describing the architecture of the ConnectPath platform.
aws-reinvent connectpath amazon-connect architecture video authored
Launched program to support businesses affected by Avaya's 200-seat minimum policy, offering migration to ConnectPath CX powered by Amazon Connect.
February 2025
cloudhesive contact-center avaya connectpath press
Announced full Salesforce integration for ConnectPath CX to boost customer experience and agent efficiency.
December 2024
cloudhesive connectpath salesforce contact-center press
Recognized as one of the Top 100 Private Companies in 2024 by the South Florida Business Journal.
October 2024
cloudhesive award press
Achieved AWS Web Application Firewall (WAF) Delivery validation, reinforcing commitment to cloud security.
October 2024
cloudhesive aws security waf press
Ace Rent A Car selected CloudHesive and ConnectPath CX to transform customer service operations.
October 2024
cloudhesive connectpath contact-center press
Ranked #9 among the fastest-growing companies by the South Florida Business Journal.
August 2024
cloudhesive award press
Achieved Amazon Elastic Container Service (ECS) Competency Designation.
August 2024
cloudhesive aws containers ecs press
Ranked #1305 on the 2024 Inc. 5000 list, marking the fifth consecutive year on the list.
August 2024
cloudhesive award inc-5000 press
Renewed AWS Managed Service Provider (MSP) Partner Program status.
August 2024
cloudhesive aws managed-services msp press
Ranked #12 among the Top 25 Fastest Growing Solution Providers.
August 2024
cloudhesive award press
Achieved Amazon Web Services (AWS) Generative AI Competency.
August 2024
cloudhesive aws generative-ai ai press
Presented on AWS in the Contact Center including Amazon Connect and AI/ML/Gen AI services on AWS.
June 2024
aws contact-center ai generative-ai speaking
Recognized as a Deloitte Technology Fast 500 award recipient, acknowledging CloudHesive among the 500 fastest-growing technology companies in North America.
November 2023
cloudhesive award deloitte press
Presented on Amazon Connect and AI for customer experience.
November 2023
aws contact-center ai speaking
Presented on Amazon Connect and AI for customer experience.
October 2023
aws contact-center ai speaking
Announced the rebranding of Dextr Flex to ConnectPath CX, the next generation CCaaS platform powered by Amazon Connect.
August 2023
cloudhesive connectpath contact-center press
Case study webinar with PreVeil on CMMC compliance.
June 2023
compliance cmmc security cloud speaking
Presented with Carahsoft/AWS on cloud-based collaboration and analytics.
June 2023
aws data cloud speaking
Acquired fellow AWS Premier Partner Eplexity, with additional investment from Strattam Capital.
May 2023
cloudhesive acquisition press
Presented at AWS Georgia Public Sector Innovation Day.
May 2023
aws government public-sector speaking
Presented at CMMC Day on automation and AI in the CMMC domain.
May 2023
cmmc compliance ai security speaking
Led AWS End User Computing workshop.
February 2023
aws end-user-computing workshop speaking
Announced ConnectPath CX as the go-to CCaaS platform to replace aging Avaya systems via Amazon Connect.
January 2023
cloudhesive connectpath avaya contact-center press
Webinar with Sumo Logic on Zero Trust for higher education.
October 2022
security zero-trust education speaking
Presented at Sumo Logic Illuminate on CMMC compliance.
September 2022
cmmc compliance security monitoring speaking
Ranked #1740 on the 2022 Inc. 5000 list, marking the fourth consecutive appearance.
August 2022
cloudhesive award inc-5000 press
Roundtable participant with CloudCheckr on cloud management strategies.
June 2022
cloud managed-services finops speaking
Presented on serverless data and analytics at AWS Summit Atlanta.
May 2022
aws serverless data analytics speaking conference
CloudHesive acquired Dextr Cloud, adding the industry's most powerful customer service and performance dashboard to its portfolio.
April 2022
cloudhesive acquisition contact-center press
Presented on serverless without code at SoFlo DevCon.
April 2022
aws serverless lambda speaking conference
Achieved AWS Service Ready Designation for Amazon Connect, verifying best practices and production customer success.
January 2022
cloudhesive aws contact-center amazon-connect press
Presented at CAMP IT Conferences on NIST CSF in the public cloud.
December 2021
security compliance nist cloud speaking
Announced the closing of a growth financing round led by Strattam Capital.
June 2021
cloudhesive funding press
Presented on modernization and security with AWS.
July 2020
aws security modernization speaking
Interview on APN TV about AWS Education Competency and AI/ML.
October 2019
aws ai machine-learning education video speaking
Ranked #1001 on the Inc. 5000 annual list of the nation's fastest-growing private companies.
August 2019
cloudhesive award inc-5000 press
Achieved AWS End User Computing (EUC) Competency status.
August 2019
cloudhesive aws end-user-computing press
Achieved Premier Consulting Partner status in the Amazon Web Services Partner Network.
August 2019
cloudhesive aws partner press
Webinar with CloudCheckr on building secure cloud environments.
August 2019
aws security cloud speaking
Featured customer testimonial on Datadog's website.
August 2019
monitoring datadog testimonial
Achieved AWS Digital Customer Experience Competency status.
March 2019
cloudhesive aws ecommerce press
Manage Media Transmission Overhead with AWS Media Services mentioned
Published by CloudHesive on AWS Media Services.
March 2019
aws media writing
Achieved AWS Education Competency status for higher education, K-12, research, and publishing customers.
February 2019
cloudhesive aws education press
Achieved AWS DevOps Competency status for continuous integration, continuous delivery, and configuration management.
December 2018
cloudhesive aws devops press
DVC03 — Scaling and Supporting your Production App mentioned
Presented at AWS Re:Invent 2018.
November 2018
aws reinvent devops scaling speaking conference
Quoted in AWS Re:Invent 2018 presentation.
November 2018
aws reinvent sql-server database conference
Presented at South Florida Technology Alliance Microservices Summit.
September 2018
microservices architecture speaking conference
Presented at ISACA South Florida Chapter.
June 2018
governance compliance speaking
Named a Top 100 Public Cloud MSP for 2018.
June 2018
cloudhesive award managed-services press
Recognized on the 2018 CRN Next-Gen 250 List.
June 2018
cloudhesive award press
Presented at GovLoop Virtual Summit on technology trends in government.
March 2018
government public-sector speaking
Multiple blog posts published on the CloudHesive blog.
September 2017
writing cloud aws
Quoted in CloudBees press release on DevOps managed services.
August 2017
devops managed-services press
Achieved AWS Public Sector Partner Program and Authorized Government Reseller status.
February 2017
cloudhesive aws government public-sector press
Completed the Service Organization Control (SOC 2) Type 2 examination for cloud security and managed services.
January 2017
cloudhesive security compliance soc2 press
Presented at AWS Re:Invent 2016 Developer Lightning Talks.
November 2016
aws reinvent speaking conference
Quoted in Tech Target article on Amazon Redshift.
January 2016
aws data redshift press
Highlights 20 AWS partners that achieved government and education competencies in the AWS Partner Network.
aws-partner-network public-sector competencies government education apn-recognition
Explores AWS cloud collaboration and expansion initiatives across Latin America for the public sector.
aws-partner-network public-sector latin-america cloud-adoption cloudhesive
AWS case study on how AJE Group modernized its contact center with Amazon Connect and GenAI, achieving 60% reduction in wait times.
case-study cloudhesive amazon-connect contact-center analytics latin-america cost-optimization
AWS partner directory for solutions built on the Amazon Chime SDK.
partner-directory amazon-chime communications messaging sdk
Official directory of AWS partners offering solutions around Amazon FSx for Windows File Server.
partner-directory windows file-storage fsx
APN blog on how certified AWS partners help customers migrate to FSx for Windows File Server.
aws-partner-network windows file-storage fsx blog
APN blog category page aggregating all posts covering Amazon RDS database services.
aws-partner-network database rds blog-category
Announces the 2025 geo and global AWS Partner Award winners.
aws-partner-awards apn-recognition partner-of-the-year aws-partner-network
Reveals winners of the 2020 AWS Public Sector Partner Awards.
aws-partner-awards public-sector apn-recognition government education
Announces the 2021 global public sector partner award winners.
aws-partner-awards public-sector apn-recognition government education
AWS announcement of the redesigned Amazon Inspector service for automated vulnerability scanning.
aws-announcement security vulnerability-management amazon-inspector
Event landing page for the AWS Elemental Partner Forum in Miami.
events aws-elemental media-streaming conference south-florida
Official AWS Partner Network profile page for Trend Micro.
partner-profile aws-partner-network cybersecurity trend-micro security
Directory of AWS partners offering security solutions around Amazon Inspector.
partner-directory security amazon-inspector aws-partner-network
SecureWorld resource on best practices for secure cloud migration.
security cloud-migration best-practices webinar thales
News coverage of CloudBees' launch of a new DevOps managed services program.
devops managed-services cloudbees msp news
Secondary news coverage of CloudBees' DevOps managed services program launch.
devops managed-services cloudbees msp news
Aggregated APN blog posts tagged with CloudHesive.
cloudhesive aws-partner-network blog-category
CloudHesive strengthens its position in the cloud contact center ecosystem with ConnectPath CX built on Amazon Connect.
cloudhesive connectpath amazon-connect contact-center partner-announcements
Press release announcing Patrick Hannah's ITExpo 2025 presentation on ConnectPathCX enhancements.
cloudhesive connectpath amazon-connect conference events press-release
AWS case study on how CloudHesive partnered with Arctic Wolf to reduce security alert noise by 50%.
case-study cloudhesive security managed-detection-response arctic-wolf msp
CloudHesive's own announcement on partnering with Arctic Wolf to reduce security alert noise by 50%.
cloudhesive security managed-detection-response arctic-wolf msp partner-announcements
CloudHesive recognized by Insights Success magazine as a leading DevOps solutions provider.
cloudhesive
Vertice customer story featuring CloudHesive's use of the platform for SaaS spend management.
cloudhesive case-study saas finops devops apn-recognition awards
Third-party Gartner Peer Insights reviews for CloudHesive's cloud IT transformation services.
cloudhesive reviews gartner managed-services third-party-validation
Announces the 2024 AWS Ambassador Award winners and newest Ambassadors.
aws-ambassador apn-recognition thought-leadership awards aws-partner-network
Announces the 2025 AWS Ambassador Award winners and new Ambassadors.
aws-ambassador apn-recognition thought-leadership awards aws-partner-network
Credits page for the AWS whitepaper on migrating Magento to AWS, listing CloudHesive as contributing author.
whitepaper ecommerce migration magento adobe-commerce cloudhesive
GovLoop article on strategies for strengthening cloud security posture.
security government cloud-adoption public-sector
Atlanta's 311 contact center modernized with Amazon Connect and ConnectPath, cutting after-call work by 50%.
case-study amazon-connect contact-center public-sector government connectpath cloudhesive
CCNA 200-301 certification exam preparation book.
training-resources networking certification cisco ccna book
AWS News Blog on improvements to Amazon Inspector for automated vulnerability scanning.
aws-announcement security vulnerability-management amazon-inspector blog
APN blog introducing the AWS Digital Customer Experience Competency program.
aws-partner-network competencies customer-experience digital-cx amazon-connect
AWS landing page on incremental IVR modernization using Amazon Connect.
amazon-connect contact-center ivr modernization product-page
Pre-conference preparation guide for AWS Partners attending re:Invent 2022.
aws-reinvent conference aws-partner-network events
Pre-conference preparation guide for AWS Partners attending re:Invent 2023.
aws-reinvent conference aws-partner-network events
Announces new APN program offerings for AWS partners specializing in Windows workloads.
aws-partner-network windows partner-programs apn-programs
Summarizes all new AWS Partner Program launches and updates at re:Invent 2023.
aws-reinvent aws-partner-network partner-programs events
AWS announcement of CloudHesive's Centricity Secure Workplace consulting offer for government agencies.
aws-announcement security government remote-work cloudhesive consulting-offer
AWS announcement of CloudHesive's voicemail queues consulting offer for Amazon Connect.
aws-announcement amazon-connect contact-center voicemail cloudhesive consulting-offer
Announces new Amazon GuardDuty capability for malware detection on EBS volumes.
aws-announcement security amazon-guardduty malware-detection blog
AWS News Blog on new CloudFormation capability to retry failed stack deployments from the point of failure.
aws-announcement cloudformation infrastructure-as-code devops blog
ON24 Webinar Event mentioned
Registration console for an ON24-hosted webinar event.
webinar events on24
APN blog showcasing Amazon Connect Ready program partners.
aws-partner-network amazon-connect contact-center partner-programs
Spotlights AWS public sector partners working on healthcare, data visualization, and remote work.
aws-partner-network public-sector healthcare data-visualization remote-work
Directory of AWS partners for Amazon SES email delivery.
partner-directory email ses messaging
Directory of AWS partners for End User Messaging (SMS, push, email).
partner-directory messaging sms end-user-messaging
Recap of AWS's presence at Customer Contact Week 2024.
amazon-connect contact-center customer-experience conference events
AWS public sector blog on three critical cybersecurity priorities.
security devsecops remote-work public-sector cybersecurity
Monthly APN roundup welcoming 165 partners with AWS specialization designations.
aws-partner-network competencies partner-announcements apn-recognition
Monthly APN roundup welcoming 178 partners including CloudHesive.
aws-partner-network msp competencies partner-announcements apn-recognition cloudhesive
Monthly APN roundup welcoming 29 new partners.
aws-partner-network msp competencies partner-announcements apn-recognition
Monthly APN roundup welcoming 77 new partners including CloudHesive.
aws-partner-network msp competencies partner-announcements apn-recognition cloudhesive
YouTube recording of the SFTA Microservices Summit covering microservices architecture.
video microservices conference south-florida architecture events
Facebook photo album from the South Florida Tech Hub community event.
community-event social-media south-florida tech-hub cloudhesive
Case study on how Dallas College modernized its student communications call center.
case-study amazon-connect contact-center education public-sector
APN blog on why modern MSPs need advanced monitoring tools.
msp monitoring managed-services aws-partner-network blog
Tag Legend
CloudHesivecloudhesive, case-study, consulting-offer, connectpath
AWS Partner Networkaws-partner-network, apn-recognition, competencies, partner-announcements, partner-of-the-year, aws-ambassador, partner-profile, partner-directory, partner-programs
Amazon Connectamazon-connect, contact-center, ivr, customer-experience, voicemail
Securitysecurity, vulnerability-management, amazon-inspector, amazon-guardduty, managed-detection-response, zero-trust, devsecops, cybersecurity
Public Sectorpublic-sector, government, education, latin-america, healthcare
Eventsaws-reinvent, conference, events, webinar, south-florida
DevOpsdevops, cloudformation, infrastructure-as-code, microservices
MSPmsp, managed-services, monitoring
Migrationcloud-adoption, cloud-migration, migration, ecommerce
Messagingmessaging, email, sms, ses, amazon-chime